Registrar Contact Details.

Registrar Contact Details

Capita Asset Services is our registrar and they offer many services to make managing your shareholding easier and more efficient.

Share Portal

The Share Portal is a secure online site where you can manage your shareholding quickly and easily. You can:

  • View your holding and get an indicative valuation
  • Change your address
  • Arrange to have dividends paid into your bank account
  • Request to receive shareholder communications by email rather than post
  • View your dividend payment history
  • Make dividend payment choices
  • Buy and sell shares and access a wealth of stock market news and information
  • Register your proxy voting instruction
  • Download a stock transfer form

To register for the Share Portal just visit www.capitashareportal.com. All you need is your investor code, which can be found on your share certificate or your dividend tax voucher.

Customer Support Centre

Alternatively, you can contact Capita’s Customer Support Centre which is available to answer any queries you have in relation to your shareholding:

  • By phone - UK – 0871 664 0300 (UK calls cost 10p per minute plus network extras).  From overseas - +44 20 8639 3399. Lines are open 9.00am to 5.30pm, Monday to Friday, excluding public holidays
  • By email - shareholderenquiries@capita.co.uk
  • By post - Capita Asset Services, The Registry, 34 Beckenham Road, Beckenham, Kent, BR3 4TU

Sign up to electronic communications

Help us to save paper and get your shareholder information quickly and securely by signing up to receive your shareholder communications by email. Registering for electronic communications is very straightforward. Just visit www.capitashareportal.com. All you need is your investor code, which can be found on your share certificate or your dividend tax voucher.

Dividend payment options

Re-invest your dividends

Capita’s Dividend Re-investment Plan offers a convenient way for shareholders to build up their shareholding by using dividend money to purchase additional shares. The plan is provided by Capita Asset Services, a trading name of Capita IRG Trustees Limited, which is authorised and regulated by the Financial Conduct Authority. For more information and an application pack please call +44 (0)371 664 0381 (calls are charged at the standard geographic rate and will vary by provider). Calls outside the United Kingdom are charged at the applicable international rate.  Lines are open between 9.00am and 5.30pm, Monday to Friday, excluding public holidays in England and Wales. Alternatively you can email shares@capita.co.uk or log on to www.capitashareportal.com

It is important to remember that the value of shares and income from them can fall as well as rise and you may not recover the amount of money you invest. Past performance should not be seen as indicative of future performance. This arrangement should be considered as part of a diversified portfolio.

Arrange to have your dividends paid direct into your bank account

 This means that:

  • Your dividend reaches your bank account on the payment date
  • It is more secure – cheques can sometimes get lost in the post
  • You don’t have the inconvenience of depositing a cheque
  • Helps reduce cheque fraud

If you have a UK bank account you can sign up for this service on the Share Portal (by clicking on ‘your dividend options’ and following the on-screen instructions) or by contacting the Customer Support Centre.

Choose to receive your next dividend in your local currency

If you live outside the UK, Capita has partnered with Deutsche Bank to provide you with a service that will convert your sterling dividends into your local currency at a competitive rate. You can choose to receive payment directly into your local bank account, or alternatively, you can be sent a currency draft.

You can sign up for this service on the Share Portal (by clicking on ‘your dividend options’ and following the on-screen instructions) or by contacting the Customer Support Centre.

For further information contact Capita:

By phone - UK - 0871 664 0385 (UK calls cost 10p per minute plus network extras).  From overseas - +44 20 8639 3405.  Lines are open 9.00am to 5.30pm, Monday to Friday, excluding public holidays.

By e-mail - ips@capita.co.uk

Buy and sell shares

A simple and competitively priced service to buy and sell shares is provided by Capita Asset Services.  There is no need to pre-register and there are no complicated application forms to fill in and by visiting www.capitadeal.com you can also access a wealth of stock market news and information free of charge.

For further information on this service, or to buy and sell shares visit www.capitadeal.com or call 0871 664 0454 (calls cost 10p per minute plus network extras, lines are open 8.00am to 4.30pm, Monday to Friday. From outside of the UK dial + 44 20 3367 2699).

This is not a recommendation to buy and sell shares and this service may not be suitable for all shareholders.  The price of shares can go down as well as up and you are not guaranteed to get back the amount you originally invested. Terms, conditions and risks apply. Capita Asset Services is a trading name of Capita IRG Trustees Limited which is authorised and regulated by the Financial Conduct Authority. This service is only available to private shareholders resident in the European Economic Area, the Channel Islands or the Isle of Man.

Capita Asset Services is a trading name of Capita Registrars Limited and Capita IRG Trustees Limited.  Share registration and associated services are provided by Capita Registrars Limited (registered in England and Wales , No. 2605568).  Regulated services are provided by Capita IRG Trustees Limited (registered in England and Wales No. 2729260), which is authorised and regulated by the Financial Conduct Authority. 

The registered office of each of these companies is The Registry, 34 Beckenham Road, Beckenham, Kent BR3 4TU.