Meet the Team.

We staff over 150 people in 4 different countries and time zones. With a tightknit crew of music lovers, content aficionados and tech experts, there’s a little something for everyone. See a selection of staff profiles below or check the About 7digital section for the Management Team and Board of Directors. 

“Inspiration often comes from the collaborative nature of our work.”

Dimitris Ballas

7digital Creative

Some of our featured jobs

IT Support Engineer

IT
London

DESCRIPTION

7digital is transforming the listening experience for music fans, like you. Our robust, scalable digital music platform and flexible APIs are used to power comprehensive music and radio services for leading consumer brands, mobile carriers, broadcasters, automotive systems, retailers, record labels. Alongside great technology, we offer global music rights, award-winning radio production services, and content management expertise, making us a leading global partner in this industry.

Centred at the heart of 7digital, the IT Support team are responsible for the office infrastructure and daily running of support. We look after office servers, desktops, software, laptops, services, monitors, meeting rooms, phones & mobiles. We are the ‘go to’ team if someone has an IT related enquiry.

Joining the IT Support team you will be the primary point of contact, assisting people in their day-to-day operations, ensuring smooth running of office infrastructure and help anyone that has an IT problem. We’re looking for an enthusiastic, highly motivated individual who’s willing to learn and meet the demands of a fast paced technology company. This role is ideal for someone looking to gain experience in a support based role, at one of the leading companies in its field.

How you’ll spend your time at 7digital -

  • To act as the first point of contact for issues relating to IT Support
  • Ensure that computers, printers, and other peripherals are in operating order
  • Managing and keeping an inventory of company assets (laptops, desktops, mobiles)
  • Log and manage Service Desk calls in line with process and procedure
  • Assist with office layout rearrangements and associated IT tasks as required
  • Act on service desk calls as appropriate
  • Participating in planned projects to facilitate upgrades and replace systems
  • Escalate issues where appropriate
  • Assist in 2nd line for desktop and simple server issues
  • Setup and configure new laptops and desktops
  • Setup new users and administer changes to individual and group user permissions
  • Install authorised software to laptops and desktops
  • Ensure security and upgrades are applied to desktops and laptops are kept up to date
  • Troubleshoot hardware, software and basic networking faults investigating causes, diagnosing faults and researching and implementing solutions.

REQUIREMENTS

Our ideal candidate will have a passion for IT, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in non-technical ways.

You will have previous experience of working on an IT Helpdesk and have customer service experience. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team.

You will be working as part of a team responsible for IT Systems (LAN, WAN, VOIP Infrastructure, conferencing, desktop, server & network systems).

Your qualities:

  • Excellent customer service
  • Great communication skills
  • Very organised and reliable
  • Ability to “think outside the box” to resolve issues
  • Attention to detail

This is a fantastic opportunity for a semi-experienced IT Support Engineer to take their career to the next level. You will be exposed to the latest tools and technologies and progress your knowledge considerably.

BENEFITS

  • Flexible working hours
  • Modern office located in Shoreditch
  • Pension & share option schemes
  • Season ticket loan & cycle to work scheme
  • Volunteering days
  • Refer a friend scheme
  • Free fruit, coffees and beers on Fridays
Apply Now

Content Operations Team Assistant

Content Operations
London

DESCRIPTION

7digital is transforming the listening experience for music fans, like you. Our robust, scalable digital music platform and flexible APIs are used to power comprehensive music and radio services for leading consumer brands, mobile carriers, broadcasters, automotive systems, retailers, record labels. Alongside great technology, we offer global music rights, award-winning radio production services, and content management expertise, making us a leading global partner in this industry.

Centred at the heart of 7digital, the Content Operations team are responsible for the music you see on the platform. We manage the assets, data and operational relationships that enable new release availability for clients; making the team critically important to the business and to every artist, rights-holder, client & end-user.

Joining the Content Operations team you will be responsible for assisting us in our day-to-day operations, ensuring smooth running of supply chain and content ingestion. We’re looking for an enthusiastic individual who’s willing to learn and meet the demands of the fast-paced world of the music industry. This role is ideal for someone looking to gain experience in digital operations at one of the leading companies in its field.

 

REQUIREMENTS

Key Responsibilities:

Assisting the team with the administration of Content Ops processes, meetings & reports (Google Docs, JIRA, SQL)

Organisation & triage of external requests that come in to the team

Ingestion of new releases in to the platform

Liaising with our Music Team to ensure releases are available on time

Setting up content feeds for new labels & distributors

Successful candidates will have:

Strong communication skills (both face-to-face & written)

Strong problem solving skills

A keen eye for detail and a can-do attitude

The ability to marry technical skill with practical application

A passionate interest in music and has shown ambition to work within the industry

An understanding of the platform 7digital provides and our API

 

BENEFITS

Flexible working hours

Modern office located in Shoreditch

Pension & share option schemes

Season ticket loan & cycle to work scheme

Volunteering days

Refer a friend scheme

Free fruit, coffees and beers on Fridays

 

How to Apply

If you’re interested, apply via the link below.

Apply Now

Database Administrator

Data
London

Database Administrator

Our Data team is looking to add a smart, all-round Database Administrator to maintain and develop the databases that sit at the heart of 7digital’s entertainment empire. The successful candidate will support our team of developers, reporting/BI developers, and operations teams in finding and implementing solutions to keep 7digital at the cutting edge.

Your primary focus will be on the maintenance and development of B2B and B2C digital media services - including download, streaming and radio streaming models - within a fast-changing industry.

 

You

Problem-solving and helping to find durable, pragmatic ways forward - short-term and long-term - is key, so getting on well with people and displaying a positive attitude to tackling tasks is essential. You care about working hard, taking personal responsibility for your contributions, while also buying into a team ethos based around adherence to high standards, best practices, sharing knowledge and mutual support. Whether you’re approaching a new technology or performing a basic assignment you’ve encountered many times before, you apply yourself thoroughly and with integrity.

You will find working in a hectic industry invigorating (rather than infuriating!) and demonstrate a passion for music, video, digital media and a healthy knowledge of the entertainment business.

 

Us

●      7digital Ltd. is a leading digital media delivery company based in London and operating globally.

●      We provide digital services to over 60 partners including Musical.ly, i.am.+, HMV, Technics, Universal Music, Warner Music, Sony and have delivered millions of digital products in over 45 countries.

●      With the growth of popularity of streaming services, over 15 million customers now use our services each week. We’re logging millions of streams every day at a rapidly increasing rate. That’s plenty of data to be looking after.

●      We have exceptional relationships within the music industry; we have a fully licensed catalogue of over 50 million tracks, giving us the broadest reach in the world.

●      We have a culture that finds time for both hard work and creative expression and we care about the people we work with.

 

The Role

We’re looking for someone with a solid background in T-SQL and MS SQL Server -  preferably SQL Server 2014 and/or 2016 - who is comfortable working across multiple databases, servers and environments.

You will demonstrate the ability to interpret and enhance monitoring, identifying server and database performance issues. You will head off potential issues before they become problems, and deal with unanticipated situations in a timely and apposite fashion, calling on a cool poise when under pressure.

You will be able to write T-SQL code that is clean, efficient and rigorously tested to function accurately and optimally. You will be proficient in interpreting existing SQL code and SSIS packages and diagnosing any problems contained therein. You will be capable of working with stakeholders to create business requirements that are concise and unambiguous, and deliver robust solutions to meet them.

 

Key requirements for the role include:

 

●      Database and server maintenance, including security, backups, upgrades, monitoring and High Availability.

●      Superior SQL Developer skills

●      Performance tuning and query optimisation with a comprehensive understanding of indexes and query plans.

●      Understanding of best practices in database architecture, including appropriate deployment of data types, keys and constraints.

●      Managing transactional replication

●      Troubleshooting and creating SSIS packages, notably to support ETL processes.

 

There is scope to participate in the team’s engagement with progressive and complementary technologies - e.g., cloud computing, other SQL languages (e.g. Postgres), the Apache Kafka platform - and delivering BI objectives. Exposure to these areas would be welcome, though the core of this role will be working with Microsoft SQL Server and T-SQL.

7digital is a global enterprise, and digital entertainment never sleeps, so you will be expected to provide support outside of UK business hours as necessary.

We are a very collaborative organisation that utilises Agile methodologies in our day-to-day working environment. Familiarity with this kind of working environment and being happy to work in this manner is highly beneficial.

Skills

●      MS SQL Server

●      T-SQL

●      SQL Server Integration Services (SSIS)

 

How to Apply

If you’re interested, send an email with your CV and a cover note to tech-jobs@7digital.com.

Apply Now